Ansei product updates

Secure messaging

Care teams can now assign a thread to a specific team member, so patients always know their question landed with the right person. We also added read receipts and clearer response-time labels, so expectations are set before a patient sends a message.

Results delivery

Lab and imaging results now surface in the patient app the moment your practice releases them from your existing system, with a plain-language summary line at the top. Patients get a push notification, and the full detail stays one tap away.

Practice onboarding

Standing up a new practice is faster. Branding, colors, and logo now flow into the app from a single setup screen, and connecting to your existing system is a guided step rather than a support ticket. Most practices reach a working preview on their first session.

Telehealth

Video visits moved to a more reliable connection path and now recover gracefully when a patient's network drops mid-call. Providers can start a visit directly from the patient's thread, so the conversation and the call live in the same place.

What is next

We are working on configurable intake forms and a refreshed scheduling flow. Both plug into the same experience layer, so they will arrive as updates to the app your patients already use, with nothing new to install.